HATCH is the digital showroom platform for fashion brands
How HATCH hatched
2014 – Amsterdam
Where it all began! At Tommy Hilfiger in Amsterdam. After weeks (maybe months?) of sitting in sales appointments - listening, observing, documenting - we were ready to validate our first Digital Showroom prototype with the experts: the Tommy Hilfiger sales teams. We had no idea we were onto something that good.
2016 – Amsterdam
Many iterations later, the digital selling community was asking for more. We had scaled the Digital Showroom to 5 locations across Europe and were ready to take on the big challenge: the first fully digital season at Tommy Hilfiger HQ in Amsterdam. No samples. Only digital showrooms. Boy that was intense!
2017 – Worldwide
From that moment on, every Tommy Hilfiger sales office wanted its piece of this digital selling revolution, so we spent the next months working on scaling. We scaled geographically: opening digital showrooms all across Europe. We trained hundreds of new sales users in digital selling. And we built a more robust software experience. With a 2000% user growth, it was quite a year!
2018 – Worldwide
Just when we thought it couldn't get more interesting, a second brand knocked on our door: Calvin Klein. CK was looking to join the digital gang that its sales teams and wholesale buyers kept talking about. This was a pivotal moment: the Digital Showroom platform became multi-brand. This was the moment that we realized our product could add value to even more brands, maybe even beyond PVH.
2018 – Worldwide
After tons of learnings and experiences Tommy Hilfiger reached 100% digital sales for all its own showrooms. That means Digital Showrooms in 27 showrooms across the globe and more than 600 sales associates selling faster, smarter and more sustainably. And Calvin Klein was adopting digital selling at lightening speed in Europe - following in Tommy's footsteps.
2020 – Amsterdam
THE BIG YEAR. The year HATCH hatched. When we first started offering the Digital Showroom and our transformation services externally.
2020 – Amsterdam
We also made huge strides in our product in 2020: pivoting from an in-showroom digital experience to a digital experience that you can access anywhere, anytime! HATCH DS also introduced exciting new features such as Product Scaling and Product Videos into the platform.
2020 – Madrid
A proud and humbling moment for HATCH: our first external customer! And what a customer - a vibrant brand with a great team.
HATCH Digital Showroom
Our passion is to bring wholesale selling to the digital age.
We operate with a supreme sense of ownership; taking charge of customer needs and promptly responding to meet them. We love a challenge and take calculated risks that drive business impact.
Accountability
We are always curious. About ourselves (we like to introspect), about each other, about the industry and about the next challenge - and we always want to learn and evolve, grow and repeat.
Curiosity
We are quietly confident. We know who we are and how we bring value. At the same time, we know that the opportunity ahead of us is huge. We are self-aware and grounded and treat others with kindness and respect.
Humility
We strive to be open and transparent. To each other, to our customers and to the world. We value constructive feedback, strive for clarity and bring our authentic selves to work.
Honesty
We build on each other, promote diversity of thought, encourage initiative and enable collaboration - and from that collaboration, we create magic!